From NY TIMES article by THOMAS L FRIEDMAN
How to Get a Job
By THOMAS L. FRIEDMAN
Published: May 28, 2013 491 Comments
Underneath the huge drop in demand that drove unemployment up to 9
percent during the recession, there’s been an important shift in the
education-to-work model in America. Anyone who’s been looking for a job
knows what I mean. It is best summed up by the mantra from the Harvard
education expert Tony Wagner that the world doesn’t care anymore what
you know; all it cares “is what you can do with what you know.” And
since jobs are evolving so quickly, with so many new tools, a bachelor’s
degree is no longer considered an adequate proxy by employers for your
ability to do a particular job — and, therefore, be hired. So, more
employers are designing their own tests to measure applicants’ skills.
And they increasingly don’t care how those skills were acquired: home
schooling, an online university, a massive open online course, or Yale.
They just want to know one thing: Can you add value?
Josh Haner/The New York Times
Readers’ Comments
"I recently applied for a job via HireArt. This so-called custom-written online interview consisted of exactly three questions: "Who are you," "Have you previously been employed in this capacity," and "Why are you a good fit for this job?""Yet Another Job Seeker, Manhattan
One of the best ways to understand the changing labor market is to talk to the co-founders of HireArt (www.hireart.com):
Eleonora Sharef, 27, a veteran of McKinsey; and Nick Sedlet, 28, a math
whiz who left Goldman Sachs. Their start-up was designed to bridge the
divide between job-seekers and job-creators.
“The market is broken on both sides,” explained Sharef. “Many applicants
don’t have the skills that employers are seeking, and don’t know how to
get them. But employers also ... have unrealistic expectations.”
They’re all “looking for purple unicorns: the perfect match. They don’t
want to train you, and they expect you to be overqualified.” In the new
economy, “you have to prove yourself, and we’re an avenue for candidates
to do that,” said Sharef. “A degree document is no longer a proxy for
the competency employers need.” Too many of the “skills you need in the
workplace today are not being taught by colleges.”
The way HireArt works, explained Sharef (who was my daughter’s college
roommate), is that clients — from big companies, like Cisco, Safeway and
Airbnb, to small family firms — come with a job description and then
HireArt designs online written and video tests relevant for that job.
Then HireArt culls through the results and offers up the most promising
applicants to the company, which chooses among them.
With 50,000 registered job-seekers on HireArt’s platform, the company
receives about 500 applicants per job opening, said Sharef, adding:
“While it’s great that the Internet allows people to apply to lots of
jobs, it has led to some very unhealthy behavior. Job-seekers tell me
that they apply to as many as 500 jobs in four to five months without
doing almost any research. One candidate told me he had written a
computer program that allowed him to auto-apply to every single job on
Craigslist in a certain city. Given that candidates don’t self-select,
recruiters think of résumés as ‘mostly spam,’ and their approach is to
‘wade through the mess’ to find the treasures. Of these, only one person
gets hired — one out of 500 — so the ‘success rate’ is very low for us
and for our candidates.”
How are people tested? HireArt asks candidates to do tasks that mimic
the work they would do on the job. If it is for a Web analytics job,
HireArt might ask: “You are hired as the marketing manager at an
e-commerce company and asked to set up a Web site analytics system. What
are the key performance indicators you would measure? How would you
measure them?”
Or, if you want to be a social media manager, said Sharef, “you will
have to demonstrate familiarity with Twitter, Facebook, Pinterest,
Google+, HTML, On-Page SEO and Key Word Analysis.” Sample question:
“Kanye West just released a new fashion collection. You can see it
here. Imagine you had to write a tweet promoting this collection. What
would your tweet be?” Someone applying for a sales job would have to
record a sales pitch over video.
Added Sharef: “What surprises me most about people’s skills is how poor
their writing and grammar are, even for college graduates. If we can’t
get the basics right, there is a real problem.” Still, she adds, HireArt
sees many talented people who are just “confused about what jobs they
are qualified for, what jobs are out there and where they fit in.”
So what does she advise? Sharef pointed to one applicant, a Detroit
woman who had worked as a cashier at Borders. She realized that that had
no future, so she taught herself Excel. “We gave her a very rigorous
test, and she outscored people who had gone to Stanford and Harvard. She
ended up as a top applicant for a job that, on paper, she was
completely unqualified for.”
People get rejected for jobs for two main reasons, said Sharef. One,
“you’re not showing the employer how you will help them add value,” and,
two, “you don’t know what you want, and it comes through because you
have not learned the skills that are needed.” The most successful job
candidates, she added, are “inventors and solution-finders,” who are
relentlessly “entrepreneurial” because they understand that many
employers today don’t care about your résumé, degree or how you got your
knowledge, but only what you can do and what you can continuously
reinvent yourself to do.
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